WE'RE HERE FOR YOU!
Our crew is dedicated to providing exceptional customer care with a βCustomer Care Without Compromiseβ approach. From expert product advice to seamless post-purchase support, our team is here to ensure your boating experience is as smooth as possible. Whether you have questions about selecting the right gear, need help with an installation, or require assistance with a return, we prioritize your satisfaction at every step. With personalized service, prompt responses, and a commitment to going the extra mile, we ensure youβre not just a customerβyouβre part of our boating community.
We look forward to serving you!
CUSTOMER SERVICE HOURS
Our crew is here to assist you Monday through Friday, 8:00 AM β 6:00 PM ET. Orders placed after 3:00 PM ET will ship the following business day (some exceptions apply). Emails and chat messages received outside of our customer service hours will be answered the next business day.
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Toll-Free: 1-888-419-6931
No confusing menusβand real humans answer the phone.
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crew@boatgearusa.com
Weβre always happy to hear from customers by email.
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LIVE CHAT
Click the βNeed Help?β chat icon in the bottom-right corner of your screen.
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HEADQUARTERS
20 Foundry Street
2nd Floor
Concord, NH 03301