WE'RE HERE FOR YOU!

Our crew is dedicated to providing exceptional customer care with a “Customer Care Without Compromise” approach. From expert product advice to seamless post-purchase support, our team is here to ensure your boating experience is as smooth as possible. Whether you have questions about selecting the right gear, need help with an installation, or require assistance with a return, we prioritize your satisfaction at every step. With personalized service, prompt responses, and a commitment to going the extra mile, we ensure you’re not just a customer—you’re part of our boating community.

We look forward to serving you!

CUSTOMER SERVICE HOURS

Our crew is here to assist you Monday through Friday, 8:00 AM – 6:00 PM ET. Orders placed after 3:00 PM ET will ship the following business day (some exceptions apply). Emails and chat messages received outside of our customer service hours will be answered the next business day.

  • Toll-Free: 1-888-419-6931

    No confusing menus—and real humans answer the phone.

  • crew@boatgearusa.com

    We’re always happy to hear from customers by email.

  • LIVE CHAT

    Click the “Need Help?” chat icon in the bottom-right corner of your screen.

  • HEADQUARTERS

    20 Foundry Street

    2nd Floor

    Concord, NH 03301